Acceptable Use Policy
Acceptable Use Policy
This policy is part of our Terms of Service. Breaching it is a breach of those Terms.
Why this policy exists
Most software rules are about data. Dil Studio's are not, or not only. What you make here leaves the screen: it becomes light on a wall, a building, a garden or a shopfront, where people who never chose to look at it will see it. Some of it goes further, into a public gallery that anyone can browse.
So this policy is about three things: what you display, where you display it, and how you treat the platform and the people around it. It applies to everything you upload, author, publish, project or send — through Dil Studio, dil.map, Dil.Outpost, Dilly, the gallery, the survey and the contact form.
1. Have the rights to what you show
- Only upload or project media you own, or that you are licensed to use in the way you intend.
- Remember that projecting where the public can see it is usually a public performance, and a licence that covers private home viewing often does not cover it. A film you bought is not a film you may project onto the front of a building.
- Do not use someone else's trademark, logo or brand identity in a way that suggests they endorse you or are responsible for what you are showing.
- Do not upload content that infringes copyright, trademark, database, design or any other right.
Reporting infringement. If you believe your work has been used on Dil Studio without permission, email [email protected] with what the work is and enough detail to identify it, where it appears on Dil Studio, your contact details, and a statement that you believe in good faith the use is not authorised by you, your agent or the law, and that your information is accurate. We review these promptly and remove or disable access to material that infringes.
Repeat infringers. Accounts that repeatedly upload or publish infringing material will be terminated.
Designated copyright agent. Dilworth Creative LLC has registered a designated agent with the United States Copyright Office to receive notifications of claimed infringement. Formal notices under 17 U.S.C. §512(c)(3) should be sent to that agent; notices sent to [email protected] will still be acted on, but the address below is the one of record.
Dilworth Creative
4593 Broadway, Studio C
Boulder, CO 80304, United States
Phone: +1 720 227 3605
Email: [email protected]
Counter-notice. If your content was removed and you believe it was a mistake or a misidentification, you may send a counter-notice to the agent above, stating what was removed and where it appeared, that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any district in which we may be found), and that you believe in good faith it was removed in error. We will pass a valid counter-notice to the person who complained, and may restore the content after ten business days unless they tell us they have filed suit. The challenge process in section 10 is available to you as well, and is usually faster.
2. Content standards
These rules apply from the moment you upload. They are not limited to what you publish to the gallery or project in public. If content is in your Dil Studio catalogue at all — private, unused, never projected, uploaded only to try something out — it is subject to this section.
Do not upload, author, publish, project or submit content that:
- is sexual content, or any sexualised depiction of a minor, real or generated;
- depicts or promotes violence against real people, or glorifies an atrocity;
- harasses, threatens, defames or targets a specific person or group, or would reasonably make someone fear for their safety;
- promotes hatred against people on the basis of race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation;
- promotes self-harm, suicide or eating disorders;
- promotes or gives instructions for terrorism, weapons manufacture, or serious crime;
- is a deliberate falsehood presented as a real event, real footage or a real person's statement;
- discloses someone else's personal information without their consent, including addresses, phone numbers, identity documents and location;
- is malware, or is designed to damage a device that displays it.
Uploads are scanned, but not pre-screened. Nothing about an upload succeeding means it was approved — the processing that happens at upload is machine transcoding and analysis so the media can play, not a review. Separately, we scan stored media automatically for breaches of this section, including across private catalogue content. A scan flags things for a person to look at; it does not decide on its own whether your account is suspended.
What we do about it. We may remove any content that breaches this section, whether private or published, and may suspend or terminate the account that uploaded it. We will report child sexual abuse material to the authorities, and we will do so without warning the account holder first.
Age-appropriateness. Projection is not addressed to an audience that opted in. If your projection can be seen from a street, a garden fence, a shared corridor or a neighbour's window, treat it as content shown to children, and choose accordingly.
3. Projecting in the real world
This section is specific to what Dil Studio does. Read it even if you skip the rest.
Permission for the surface. Only project onto a surface you own, or that you have the owner's permission to use. That includes buildings, walls, fences, vehicles, monuments, water features and landscaping. Projecting onto someone else's property without permission is not a grey area here: do not do it.
Traffic and roadways. Do not project anything visible to drivers on a public road, or onto a road surface, a bridge, a road sign, a signal, a railway, a waterway used for navigation, or an airport approach. Moving images in a driver's field of view are a genuine hazard, and this is the one rule in this policy we will enforce without waiting to hear your explanation.
Aircraft and drones. Do not aim projection or laser-based equipment at the sky, at aircraft, or at drones.
People's eyes. Do not aim a projector at a person's face at close range, and do not set up a beam path that people will walk through at eye level.
Neighbours and light spill. Keep your light on your own surface. Do not project into a neighbour's windows, and observe any local ordinance about light nuisance, advertising, signage, curfews and heritage buildings. If you are projecting commercially or in public you may need a permit — that is your responsibility, not ours.
Emergencies and impersonation. Never project anything that could be mistaken for an emergency instruction, an official notice, a police or government message, or a warning of an actual danger.
Unattended operation. If you schedule a projection to run when nobody is there, make sure that the worst thing it can do — running the wrong scene, running all night, freezing on one frame — is still safe and still legal.
4. Flashing, strobing and photosensitivity
Projection-mapped effects can produce exactly the flash patterns that trigger photosensitive seizures, at a scale that fills someone's field of vision.
- Do not publish to the public gallery any content whose dominant element flashes more than three times per second, and avoid large, rapid transitions between high-contrast light and dark, or between saturated red and blue.
- When you project where people who did not choose to watch can see it, apply the same limit.
- Where you deliberately use an intense effect in a controlled setting, warn your audience before they can see it.
If you are unsure whether an effect is safe, treat it as unsafe. We may remove gallery content on these grounds alone.
5. The public gallery
Gallery submissions are reviewed before publication, and held to a higher standard than private work, because anyone can see them without signing in.
- Submit only work you made or have clear rights to publish, including rights to any music.
- Do not submit content that identifies a private person — including recognisable faces, homes, vehicle number plates or house numbers — without that person's consent.
- Do not use the gallery for advertising, solicitation, political campaigning, or for links to anywhere else.
- Your creator name must not impersonate another person or organisation.
- Do not submit the same work repeatedly, or submit in bulk to occupy gallery slots.
Rejection is not a judgement about your work. We may reject or remove anything, for any reason consistent with this policy.
6. Cameras and sensors
Some Dil Studio features use a phone camera or other sensors to measure a space and track movement.
- Get consent from anyone who may be captured, and tell them what it is for.
- Do not use these features to watch, follow or record people covertly, or in a place where people expect privacy — bathrooms, changing rooms, bedrooms, or anywhere someone would not expect a camera.
- Do not point a sensor at a neighbouring property or a public space in order to observe people there.
- Do not use sensor features to identify individuals, or to build a record of who was present.
7. Dilly
- Do not use Dilly to generate content that breaches section 2.
- Do not submit other people's personal information to it.
- Do not try to extract system prompts, credentials, internal configuration or other customers' data from it, or to make it act outside its purpose.
- Do not automate it, resell access to it, or use it to generate bulk output.
- Answer its eligibility questions, including any age declaration, honestly. Declaring an age or an approval that is not true is a breach of this policy.
- Dilly can be wrong. Do not rely on it for anything involving safety, electrical work, working at height, or a legal obligation.
8. Your account, your devices, the platform
Do not:
- share your credentials outside your household, or let anyone use your account in a way that evades plan limits. Letting members of your household — including young people you supervise — use your account is expected and fine; you stay responsible for what they do, and Dilly is the one exception, because eligibility there is personal to the adult who declared it;
- create multiple accounts to get around a limit, a price or a suspension;
- enrol devices you do not control, or connect a device on someone else's behalf without telling them what it will display;
- probe, scan or test the security of the Service, or try to access another account, another customer's content, another customer's devices, or any internal system or endpoint;
- interfere with the Service — flooding it with requests, disrupting device connections, or degrading it for other customers;
- scrape the Service, or access it through anything other than our own applications and documented interfaces;
- reverse engineer our device protocols, or build your own client, receiver or bridge against them;
- use the Service to send unsolicited messages, or to host or distribute content unrelated to projection;
- misrepresent a fault, an outage or a billing event to obtain credit or refunds.
Security research is welcome if you tell us first. Write to [email protected] before you test anything, stay within what we agree, do not touch other customers' data, and give us reasonable time to fix what you find. We will not pursue research conducted that way.
9. Reporting a problem
To report content, conduct or a projection that breaches this policy, email [email protected] with as much detail as you can — a link, a creator name, a location, a time, a photo.
If a projection is causing an immediate danger — a traffic hazard, a fire risk, a crowd problem — contact your local emergency services first. Then tell us.
We do not publish reporters' identities to the people they report.
10. What happens if this policy is broken
What we do depends on what happened, how serious it was, whether it was deliberate, and whether it has happened before. We may:
- remove or unpublish content, or reject a gallery submission;
- disconnect a device, or disable a feature on your account;
- suspend your Dil Studio access;
- terminate your account; or
- report the matter to the authorities, where the law requires it or where someone is at risk.
A person decides. Automated scanning and automated reports flag things for review; they do not suspend or terminate accounts by themselves. Before we ban an account or delete content, someone looks at it. When we act, we will tell you what we found and how to challenge it.
Usually we will tell you first and give you a chance to fix it. We will act immediately, without warning, where there is a risk to someone's safety, where content sexualises a minor, where a projection endangers traffic or aircraft, or where we are legally required to.
You can challenge any of this by writing to [email protected]. Say what happened and why you think we got it wrong, and a person will review it.
11. Changes
We will update this policy as the product and the law change. Material changes are published in advance, and you will be asked to accept the current version when you next sign in.